Product notes: the portal for landlords and agents

Manifold's landlord and agent portal gives your customers a tidy, self-serve view of their properties, appliances and gas safety certificates. Instead of ringing the office for a copy of a record or a reminder of what's due, they can see it themselves, which means fewer interruptions for you and a more professional service for them.

What customers see

• Their properties and the appliances in each one, in one place.
• Their current gas safety records, ready to view or download.
• What's coming up, so a renewal is never a surprise.

Why it helps the back office

The resend-that-certificate call is one of the most common, and most avoidable, interruptions in a gas business or a letting agency. When the customer can find the record themselves, that call doesn't happen. Multiply it across a portfolio and the portal quietly hands the office back a chunk of its week, while making the whole operation look more organised to the people paying for it.

Where it fits

The portal is part of the same connected system as the rest of Manifold: the records the customer sees are the ones the engineer produced on site, and the renewals they're reminded of are the ones the system is already tracking. Nothing is entered twice, and nothing drifts out of sync.